DSG Selected as Finalists in Two Categories for the 2016 CCMG Awards
Posted By: DSG
On-Demand Customer Experience Leader DSG, has been selected as finalists in this year’s Contact Centre Management Group awards
in both Best Contact Centre and Best Outsourced Partnership categories.
The annual awards likened to the Oscars of the Contact Centre Industry, affords Organisations such as DSG to be recognised as Service
Leaders. The awards focus on rewarding professionals and organisations that exceed industry standards and best practice.
“These awards are all about rewarding and recognising those professionals who have made a difference in the industry and ultimately celebrating all that is great in this sector. It is about those companies, teams and individuals that have stood out, broken barriers and
ruffled feathers with their unique approach and extraordinary innovations,” says Sharon Haigh, CEO of the CCMG.
The Contact Centre Management Group Awards, provides DSG the ideal platform to showcase successful execution of On-Demand Customer Experiences that leverages mobile and digital channels, with an integrated suite of service that extends across the Customer Experience value chain in today’s connected world.
"DSG is proud, humbled and excited to have been selected as finalists in both the Best Contact Centre and Best Outsourced Partnership categories, coupled with a year that has delivered substantial growth, clearly indicates that our approach remains focused on valuing our Client and Colleagues whilst delivering on our Commitment to Excellence.
The DSG Leadership team and I would like to take thank our team for an extremely rewarding year which includes significant portfolio expansion through new Client acquisitions. Our selection as finalists in two categories demonstrates a consistency in exceeding industry standards and best practices to deliver greater value to our Clients," says Brandon Meszaros, CEO of DSG OCX.
The Contact Centre Management Group Awards ceremony takes place on Saturday, 27 August with close to 500 attendees.