DSG | Transforming Customer Experience
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Make every experience matter.

 

Bold360 brings the best of bots and Al to wherever your customers and employees need it the most-from the first interaction to ongoing support, onlineand at the front desk. With seamless Al and agent support, Bold360 delivers more immediate proactive and personalized service so you can grow your business and slove problems faster.

 

 

Ultra-fast time to value, where you need it most
With its cloud platform and multi-solution offerings, Bold360 delivers technology to humanize the customer experience and maximize every conversion
 

Bold360 Service

Leveraging the power of AI, Bold360 enables fundamentally better experiences for customers and agents, no matter the problem, channel or device.

PERSONALIZE CUSTOMER SERVICE

Bold360 Advice

Bold360 is built for any customer-facing employee, in or out of the contact center, who needs quick access to content powered by AIto help themsolve problems faster.

EMPOWER CUSTOMER-FACING EMPLOYEES

 

Bold360 Agent

To help agents manage the complexity of customer service today, Bold360 provides all the tools needed at their fingertips so they can deliver better experiences.

MAXIMIZE AGENT PRODUCTIVITY

Bold360 Aquire (Beta)

Bold360 provides conversational chatbots that proactively engage customers across channels to help them find what they need, connect them to agents,and remove barriers to buy.

PERSONALIZE CUSTOMER SERVICE

 

"Content courtesy of our partner LogMein from https://bold360.com/solutions/bold360-suite"