Partners

Offering integrated digital customer experience and technology services, digital solutions group collaborates with best-of-breed, internationally acclaimed partners that help us translate technological innovation into customer value creation.

OUR PARTNERS

Empowering brands to deliver exceptionally Customer Experience in the most human, helpful way, Netcore Cloud is a global Martech product company that helps B2C brands create amazing digital experiences with a range of products that help in acquisition, engagement, and retention

Offering a fresh approach to how businesses discover, engage with, and realize value from the software, Freshworks makes it fast and easy for businesses to delight their customers and employees through the implementation of modern SaaS solutions that solve multiple, complex business problems to companies of all sizes.

Measure, control and improve all aspects of your call center. QueueMetrics call-center monitor lets you track agent productivity and working time, payrolls, sales targets, conversion rates, ACD, IVR, and Music-on-hold events.

Solutions that fit you. Not the other way around. Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business.

Empower team members to discover insights hidden in your data with Microsoft Power BI. Enable everyone at every level of your organization to make confident decisions using up-to-the-minute analytics.

A platform built for a better customer experience by bringing all your calls, e-mails, social media, live chat, WhatsApp, reviews, and more, into a single unified view, giving you all the information on a single screen.

 

An international cloud-based software-as-a-service speech analytics solution for contact centres, Callbi makes speech analytics easy to deploy and use while adding value to your business.

An Ai-driven Customer Conversational Analytics and Digital Engagement Solution, the Genii Ai & machine learning platform helps gain deep customer insights from all customer interaction channels (voice, email & chat) to improve service, sales, collections, and retention.

Bringing brands and people together, Sprout Social is an all-in-one social media management platform that unlocks the full potential of social to transform every area of your organization.

Consumer intelligence for the world’s most impactful brands, profit from the formidable potential of real-time consumer data with Talkwalker.

A Cloud-based portal and payment solution specializing in fully integrated payment gateway services while offering merchants complete transparency and a platform to reconcile transactions and order history.

 

As part of Internet Express, a premier eCommerce and multichannel fulfillment service, uFreight provides cost-effective and flexible courier service to individuals and corporate users.

CYDEF provides a Managed Detection and Response (MDR) suite to a range of business scenarios, from small to medium and Enterprise-sized architecture. Utilizing supervised artificial intelligence, our team identifies and contains threats to your business; from policy violations to malware attacks, including ransomware.

BEAUCERON SECURITY helps organizations execute behavioral cybersecurity and awareness programs that empower individuals to make better decisions and reduce their cyber risk.

From Linux and Windows cyber skill training labs to the world's largest library of full-scale real-world, simulated attacks CYBERBIT provides the richest selection of performance assessment-based exercises that cover the entire cybersecurity training spectrum.

 

Protecting your customer from themselves, WMC Global offers Worldwide Brand and Customer Protection at Scale with solutions that encompass all market verticals and digital service sectors that fall prey to online security and phishing scams.

Effortless Password security from anywhere, LogMeIn LastPass is a central online password manager that connects employees to their work while maintaining complete visibility and control over user access, no matter where your team is working.

Driving the future of mobility, in partnership with Zendrive and their Mobility Risk Intelligence Platform (MRI), DSG embraces the new era of behaviour-based motor insurance enabling drivers to decrease their monthly vehicle premiums while empowering insurers to offer an enhanced value proposition.

In a world where preventing all cyberattacks is impossible, Xcitium delivers an innovative cybersecurity platform that renders threats useless, across the LAN, web, and cloud.