Offering integrated digital customer experience and technology services, digital solutions group collaborates with best-of-breed, internationally acclaimed partners that help us translate technological innovation into customer value creation.
Empowering brands to deliver exceptionally Customer Experience in the most human, helpful way, Netcore Cloud is a global Martech product company that helps B2C brands create amazing digital experiences with a range of products that help in acquisition, engagement, and retention
Delight your customers with effortless customer service, right-size your IT service management and boost customer engagement with smarter conversations. Freshworks makes it fast and easy for businesses to delight their customers and employees with easy-to-use marketing, sales, support and IT solutions.
Measure, control and improve all aspects of your call center. QueueMetrics call-center monitor lets you track agent productivity and working time, payrolls, sales targets, conversion rates, ACD, IVR, and Music-on-hold events.
Solutions that fit you. Not the other way around. Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business.
Empower team members to discover insights hidden in your data with Microsoft Power BI. Enable everyone at every level of your organization to make confident decisions using up-to-the-minute analytics.
A platform built for a better customer experience by bringing all your calls, e-mails, social media, live chat, WhatsApp, reviews, and more, into a single unified view, giving you all the information on a single screen.
An international cloud-based software-as-a-service speech analytics solution for contact centres, Callbi makes speech analytics easy to deploy and use while adding value to your business.
An Ai-driven Customer Conversational Analytics and Digital Engagement Solution, the Genii Ai & machine learning platform helps gain deep customer insights from all customer interaction channels (voice, email & chat) to improve service, sales, collections, and retention.
Bringing brands and people together, Sprout Social is an all-in-one social media management platform that unlocks the full potential of social to transform every area of your organization.
Consumer intelligence for the world’s most impactful brands, profit from the formidable potential of real-time consumer data with Talkwalker.
In a world where preventing all cyberattacks is impossible, Xcitium delivers an innovative cybersecurity platform that renders threats useless, across the LAN, web, and cloud.